At hero138, your privacy is more than a legal obligation — it is a core value. This document clearly outlines how we collect, use, store, and protect your personal data.
We do not merely comply with the law — we go further to ensure every member's privacy is fully protected.
All data transmitted between your device and hero138's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.
Hero138 has never sold, rented, or traded members' personal data to any third party for marketing or any other purpose — and never will.
We only collect data that is genuinely necessary to provide you with the best service. No data is collected in excess or without clear justification.
Hero138's privacy policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully recognised and respected.
We are always transparent about how your data is used. Any changes to this privacy policy will be communicated to you via the hero138 platform.
You have the right to access, correct, or request deletion of your personal data at any time. We take every such request seriously.
Hero138 is committed to protecting the privacy of all its members in Malaysia. This Privacy Policy details how we manage your personal data when you use the platform, register as a member, make deposits or withdrawals, or interact with our support team.
By using the hero138 platform, you agree to the collection and use of information as described in this document. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.
Hero138 collects your personal data through several channels as you use our platform. Below are the types of data collected and the purposes for which they are used:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC), fraud prevention |
| Contact Data | Phone number, email address | Account communications, transaction notifications |
| Financial Data | Bank account details, eWallet numbers (TnG, GrabPay, DuitNow) | Deposit & withdrawal processing |
| Usage Data | Games played, betting history, login timestamps | Service improvement, responsible gaming |
| Technical Data | IP address, device type, web browser | Platform security, fraud detection |
Personal data collected by hero138 is used solely for legitimate purposes that are clearly communicated to you. The following are the primary purposes for which your data is used:
Hero138 takes data security very seriously. The following are the measures we take to ensure your personal data remains protected at all times:
Hero138 fully respects your privacy. We does not sell, rent, or trade your personal data. However, in the following limited circumstances, we may need to share your data:
Hero138 uses cookies and similar tracking technologies to enhance user experience and platform security. The following are the types of cookies we use:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some areas of the hero138 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
Hero138 takes the protection of minors extremely seriously. Our platform is not intended for individuals under the age of 18 under any circumstances.
We do not knowingly collect personal data from minors. Should we discover that data has been collected from an individual under the age of 18, we will promptly delete that data and close the account in question.
Parents or guardians who suspect their child has registered on hero138 are urged to contact us immediately at support@hero138.ws so that prompt action can be taken.
Hero138 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The date of the most recent update is always displayed at the top of this page.
For any material changes, we will notify you via email or an in-platform notification on hero138 before the changes take effect. Continued use of the platform after any amendments constitutes your acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding your data privacy at hero138, please contact us:
Your privacy is always protected at hero138. Register with confidence — your data is handled with full transparency, security, and integrity. Join over 500,000 members in Malaysia today!